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Web Survey
Perception Solutions provides you the latest web survey capabilities.
We enable you to quickly establish a web survey capability without
the investment in software, technology, and personnel.
We design web surveys in HTML construction with your logo and graphics. Your
members are invited to complete the survey through an e-mail
invitation, or via your own website. Each member is
provided with a secure log-on id and may access the survey in
several sessions to complete. A completion indicator shows progress
as members complete the survey. Skip patterns are used to make the
survey more efficient and user-friendly.
Major benefits include data
collection timeliness, accuracy, effectiveness, and improved
response rate. We offer detailed analysis of your survey results
custom to your requirements.
Deliverables:
Perception Solutions will assist in survey development (content),
program the survey and send out up to five e-mail invitations to a target audience
with viable e-mail addresses. PS will also mail invitation letters with link to
the survey and access code to those without an e-mail address. A PDF version of
the survey will be available for those who have difficulty accessing the survey
on-line, which after completion may be faxed/mailed back to PS.
Process:
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1
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Design survey content (PS will provide consultation on survey content and question format
to make the tool user-friendly).
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2
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Program survey on the Web (A unique log-on id will be assigned to each invitee; participants
may take the survey in several sessions; the survey will provide skip patterns when applicable;
there is a completion indicator on each page).
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3
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Send up to five e-mail invitations to targeted audience (database provided by client). A PDF version
of the survey will be available to participants that may encounter difficulties in completing the
survey on-line.
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4
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Retrieve & verify completed (returned) surveys. PS will receive and perform data entry of any
PDF surveys, process and verify completed surveys, and combine all data for analysis.
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Analysis:
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Perception Solutions will analyze the data collected in the following manner:
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A written executive summary highlighting pertinent findings and explaining statistical validity of data.
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Reporting of the survey participants� demographic information.
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Graphs and frequency tables, showing a breakdown of response categories by question; Top box (most favorable)
values will be highlighted.
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Opportunity analysis (correlation to overall satisfaction) to determine strengths and opportunities.
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Trending of key survey attributes from previous surveys (optional- additional fees may apply).
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Segment Analysis, showing side-by-side comparison of satisfaction scores for key attributes by demographic category.
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Comment Summary and verbatim list of comments.
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Project Schedule:
Project approval- week 1
First draft of survey- week 1
Final survey draft- week 2
Survey programmed- week 2
On-line survey approved- week 3
First e-mail invitation & letters - week 3
Second e-mail invitation- week 4
3rd-5th e-mail invitations (if needed)- week 5,6,7
Survey cut-off-
Survey verification - 1 week after cut-off
Final analysis/report - 2-3 weeks after cut-off
Project Fees:
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Programming Web survey, e-mail invitations, data collection, processing and verification,
entry of any PDF data. (determined based on number of data fields).
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Mail out customized invitation letters to audience without e-mail address ($1.85 per letter).
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Analysis and Results reporting determined based on number of data fields).
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Project Management (included)
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