CATI/Telephone Survey

Our partner, The Myers Group maintains a call center with 45 Computer Assisted Telephone Interview (CATI) stations at its Atlanta office. All CATI surveys are conducted by TMG interviewers using the WinCati product developed by Sawtooth Technologies. WinCati gives us full telephone interviewing automation including sample and call management, multi-lingual interviewing, voice-capture open-end recording, call disposition monitoring, and inbound and outbound calls capability. We offer detailed analysis of your survey results custom to your requirements.